Fast to the target

The innovative analysis software
for successful IT automation

THE SOFTWARE

TAnly explained

TAnly automatically analyzes data from IT ticket systems and rapidly interperets the findings.
Using the data and findings obtained, processes which can be automated are defined quickly and easily.

 

ADVANTAGES

With TANLY fast to the target.

Cloud-based solution

TAnly is cloud-based. TAnly can be accessed from any modern browser, any time, any where.

Simple Operation

TAnly is a self-service product. Operation is simple and intuitive. All features are explained in detail in the users manual.

Individual offer

TAnly is aimed at IT service providers and end-customers. Purchase options include one-time­use or 12-months service packages with various unlimited models.

Efficient and transparent

TAnly analyses ticket data quickly and provides an overview of which processes could be automated. This saves significant time on automation projects.

Continuous development

TAnly is continuously being developed and updated. We work on new features and optimize existing functions regularly and according to customer needs.

Competent team of experts

You can trust us and our many years of expertise. lf you need support in interpreting data, we are there to assist you.

  

 

 

  

 

 

SIMPLE. EFFECTIVE

6 steps to success

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Go to www.ticketanalyzer.com and log in.
 
 

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Create a project and a report and set up the report for the data you want to analyze.

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Import your report.
 
 

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Set the required sensitivity.
 

 

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Start matching.
lf the result does not yet match, you can modify the settings of the analysis and match them again.

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You can export the result as an Excel sheet. DONE!

 

SERVICE PACKAGES & PRICING

Demand-oriented service packages at fixed prices

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One-time TAnly analysis of up to 30,000 tickets

 

 


799,- €

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One-time TAnly analysis
unlimited tickets

 

 


1.199,- €

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Self-service 12 months TaaS subscription with unlimited usage and unlimited tickets for end customers

 


6.999,- €

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Self-service 12 month TaaS subscription with unlimited usage and unlimited tickets for IT service providers

 


Price upon request

We are happy to support you in the analysis and interpretation of the TAnly results:

 

Additional booking SYSback Automation-Expert or Data-Scientist
(per hour / remote) 150,- €

 

YOUR EXPERTS

SYSback AG

 

SYSback AG is known for innovative system solutions for IT infrastructure and IT service management. In cooperation with reputable manufacturers, we supply market-leading corporate IT products and solutions for medium-sized and large customers.

 

SYSback supports process consulting and project management as well as the selection of needs-oriented software and hardware, the implementation of which is carried out individually on the customers’ site. The provision of support and financing round off our portfolio.

THE Team

 

Our consultants are certified specialists for high availability requirements, data center construction, infrastructures, cloud and mobility solutions, integrated automation solutions, virtualization of applications and systems, unified computing, Infrastructure Lifecycle Management (ILM) and Service Management Processes (ITSM) and tools.

 

Our manufacturer-independent service desk and maintenance hotline offers a central point of contact for our customers within the framework of our Infrastructure Service Management 24 hours a day, 365 days a year.

Quality at a high level

 

Certification according to ISO 9001:2015
SYSback's quality management system complies with the guidelines of the DIN EN ISO 9001:2015 standard.

 

With ISO 9001:2015 certification by the German Technical Inspection Agency TüV Rheinland we underline our quality commitment to all partners.

We are obligated to maintain and further develop the QM system and to continuously improve its functionality. SYSback's branches are fully integrated into the QM system; all employees are responsible for implementing its contents on site and are involved in its further development. We maintain a up-to-date QM manual which regulates the implementation of this obligation.

ISO 9001:2015 Certificate of SYSback AG Certificate Registration No: 01 100 1500 289

 

We support you in ...

  • process consulting
  • project management
  • selection of needs-oriented software and hardware
  • implementation at your site
  • support and operation of your systems
  • financing

 

Our core competence

  • automation and automation platforms
  • ITSM - IT Service Management Systems
  • high availability (of what?)
  • data centre infrastructure and construction
  • network Solutions
  • virtualization
  • data security
  • Unified Computing Systems

IT-AUTOMATION

Start now and contact us

MAKE YOUR FIRST ANALYSIS

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